In order to better serve the needs of customers, WESTPAN has taken the initiative to apply for international agencies to review and certify this business based on the current mature operation of the old and after-sales services, ensuring that our services are in line with international standards
ISO 20000 is an Information Technology Service Management (ITSM) standard aimed at providing best practice guidelines for IT services. ISO 20000 certification is a way for our company to implement best practices in IT service management. ISO 20000 certification helps companies improve the quality, efficiency, and reliability of their after-sales information services, thereby increasing customer and stakeholder satisfaction.